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IOF Virtual Help Desk

Monday, 25-Jan-2016 13:47:05 EST

Click on a question or problem description below for more information


The topics below deal with general installation and maintenance issues and with usage issues. If your issue is not addressed here, please check the Q&A Message Board or the maintenance page for the appropriate release. You can click here to email IOF Technical Support or call us at (919) 544-0090.

  Installation and Generation Problems
A01 The IOF expiration date patch does not extend the expiration date. Invoking IOF continues to get the "EXPIRING" or "EXPIRED" message after applying the new expiration patch.
A02 M13GEN or M18NEWOP IOF Installation job gets assembly errors.
A03 On initial entry, IOF terminates with a "subsystem down" error message.
A04 On initial entry, IOF terminates with error message "Incorrect JESCTL Assembly - SA"
A05 IOF gets "Expired" error after applying the new expiration patch. It was running OK or with an "expiring" error message before applying the new patch.
A07 The MAINT command RECEIVE function fails with return code 8 from UNTERSE program.
A08 The MAINT command RECEIVE function fails with IKJ56893I DATA SET NOT ALLOCATED error message.
  Execution Errors and Abends
B01 System abend Fxx. SVC xx not found.
B02 System abend 16D. ESR number not found.
B03 System abend 0Cx. (0C1, 0C4, etc).
  IOF Command and Function Errors
C01 The EVERY command does not work for some users.
C02 "CLIST NOT FND" error message from an IOF command.
C03 The "LOG" command gets "Wrong job" error. The long error message is "Index data set found is not for this job".
C04 Error message "Partial List" returned when attempting to display a long list of jobs, groups or devices. The long error message returned by pressing PF1 (HELP) is "Only partial job list returned due to memory constraints"
C05 Error message "Memory" returned when attempting to display a long list of jobs, groups or devices. The long error message returned by pressing PF1 (HELP) is "Insufficient memory to perform requested function".
C06 The "DAY TIME" field on the Job List Menu is sometimes inaccurate.
C07 The SELECT command on the IOF Job List Menu or Output Group Display is occasionally very slow, especially for a very large job.
C08 The I/O field on the Job List Menu for running jobs is always blank.
C09 Release 8 IOF Option Menu does not display some options
C10 Users are REFUSED when they select the ENC or PS options
  Batch TSO Clist and Rexx Exec Errors
D01 Clist or Rexx exec terminates with an error message. (SLAMRUN, SLAMMEMO, SLAMARCH, SLAMOPER, OUTQUE, IOFWTR, IOFCLNDX, JAROPEN, JAROFFLD, JARCLOSE or locally written clists or commands).
D02 A batch clist or Rexx exec terminates with a "REFUSED" error. (SLAM, JAR, IOFWTR, OUTQUE, IOFLISTG, or local execs and clists)
  AT Command Problems
E01 The AT command (or the SERVER command) is REFUSED.
E02 IOF commands or functions are REFUSED on the IOF server.
E03 The "AT" command gets an "ALLOCATE" or other initiation error attempting to start an APPC session on a remote CPU.
  IOF Audit Problems
F01 Download batch FTP job gets error "EDC8128I Connection refused".
F02 SYSEXEC read error when running the audit MPI exec.
  Common IOF Questions
R01 The IOF Job List Menu for RUNNING JOBS has a field titled WHY. The name of this field is REASON. This field contains a 3 character abbreviation for WHY a running task is SWAPPED OUT. The SWR (SWAPRSN) field on the IOF System Monitor contains identical information. What do the abbreviations mean?
R02 The IOF Output Group Display has a HOLDRSN field that describes why a group in being HELD by the SYSTEM. What are the meanings of the hold reason abbreviations?
R03 What information is displayed in the STATUS field on the Job List Menu and the Output Group Display.
R04 How do I determine when my IOF expiration password will expire?
R05 What does return code 10577 mean?
R06 Scrolling to the left and right on the Job List Menu and Output Group Display seems erratic at times. Sometimes "RIGHT 10" does nothing, even though there are additional columns to the right.
R07 How do I determine the IOF version being run at a site?
R08 How do I determine the JES2 version being run at a site?
R09 Can you sort the Job List Menu on multiple fields?
R10 What versions of IOF are currently supported?
R11 I would like to run different versions of IOF on different ISPF split screens. How can I do this?
R12 Is there a table of IOF vs SDSF commands. This will help SDSF users use IOF.
R13 What are the meanings of the values for the STATUS field on the IOF System Monitor?
R14 IOF writes "VIOF" messages to SYSLOG when it cancels or changes jobs or output. What do the "VIOF" messages mean and when are they written?
  Common IOF Tailoring and Generation Questions
T02 How do I invoke IOF dynamically? I don't want to copy the IOF library members to system libraries.
T03 How do I determine which IOF fixes have been applied?


Triangle Systems, Inc. PO Box 12752, Research Triangle Park, NC 27709
Email IOFTech@Triangle-Systems.Com

Monday, 25-Jan-2016 13:47:05 EST
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