Most IOF abends produce an IOF Diagnostic Area dump on the
screen. A copy of the dump is also included in the Job Console
Log of the TSO session, and in SYSLOG. An IBM indicative dump is
usually also written to the Job Console Log and to SYSLOG.
The information provided by these dumps helps IOF Technical
Support diagnose and solve your problem.
Select the Job Console Log for the TSO session after experiencing
an IOF abend. Both dumps should appear. Please have these dumps
available when calling IOF Technical Support. Attach a copy of the
dumps to emailed problem reports.
A sample Job Console Log including the two dumps is shown below.
J E S 2 J O B L O G -- S Y S T E M T S I 1 --
09.05.23 TSU34499 ---- FRIDAY, 25 OCT 2002 ----
09.05.23 TSU34499 $HASP373 SYS099 STARTED
09.05.23 TSU34499 IEF125I SYS099 - LOGGED ON - TIME=09.05.23
10.49.08 TSU34499 IEA995I SYMPTOM DUMP OUTPUT
SYSTEM COMPLETION CODE=0C1 REASON CODE=00000001
TIME=10.49.08 SEQ=00142 CPU=0000 ASID=0055
PSW AT TIME OF ERROR 071C0000 886212E6 ILC 2 IN
ACTIVE LOAD MODULE ADDRESS=085EF2B0 OFF
NAME=IOFT8A0M
DATA AT PSW 086212E0 - D01407FE 000090EC D00C07
GPR 0-3 00000000 08729D19 08729CC8 08729CC8
GPR 4-7 00000001 00000000 086D227C 086D2338
GPR 8-11 08620D5C 88611B3C 88611A0E 08728800
GPR 12-15 08611948 087294B8 88611E60 086212E4
END OF SYMPTOM DUMP
10.49.08 TSU34499 IOF 8A0 ABEND DIAGNOSTIC AREA
10.49.08 TSU34499 0000 840C1000 001107F6 001D0518 000CFFFF *d..
10.49.08 TSU34499 0010 086212E0 D01407FE 000090EC D00C0700 *...
10.49.08 TSU34499 0020 071C0000 886212E6 00020001 7EC49001 *...
10.49.08 TSU34499 0030 00000000 08729D19 08729CC8 08729CC8 *...
10.49.08 TSU34499 0040 00000001 00000000 086D227C 086D2338 *...
10.49.08 TSU34499 0050 08620D5C 88611B3C 88611A0E 08728800 *...
10.49.08 TSU34499 0060 08611948 087294B8 88611E60 086212E4 *./.
Solution
|
You may have to contact IOF Technical Support if you experience
an IOF abend. You can send email about the problem by clicking
below. Please include a copy of the IOF Diagnostic Area
dump in the email, or have a copy available if you phone.
IOF Technical Support can be reached by phone at (919) 544-0090.
| Information
|
You may have to call or email IOF technical support if you
experience an IOF abend 0Cx. in this case, the more information
you can provide, the easier it will be to solve the problem.
When it abends, IOF usually displays a seven to twelve line
diagnostic area on the screen. A copy of the diagnostic area is
also written to the Job Console Log of the TSO session, and to
SYSLOG. This diagnostic information is very helpful to IOF
technical support when diagnosing a problem. Please attach a
copy of the diagnostic area to your email or have a copy
available when you call IOF technical support.
If you are making modifications to IOF exits or source code,
knowledge of the diagnostic area format will also be useful to you.
IOF 8A0 ABEND DIAGNOSTIC AREA 02280.1559
0000 840C1000 001107E2 001D050C 000CFFFF *d......6........*
0010 085DA2E0 D01407FE 000090EC D00C0700 *.)s\}.......}...*
0020 071C0000 885DA2E6 00020001 000BC000 *....h)sW......{.*
0030 00000000 086E1D19 086E1CC8 086E1CC8 *.....>...>.H.>.H*
0040 00000001 00000000 0868B27C 0868B338 *...........@....*
0050 085D9D5C 885CAB3C 885CAA0E 086E0800 *.).*h*..h*...>..*
0060 085CA948 086E14B8 885CAE60 085DA2E4 *.*z..>..h*.-.)sU*
Line 1 contains the abend code, the coded PSW and coded R14
at the time of the abend. The PSW and R14 are coded so that
they can be used to determine where in IOF the abend
occurred without the need of a link edit map. In example
diagnostic area above, line 1 column 1 contains X'840C1000'.
This indicates a system abend 0C1. The coded PSW in word 2
has a value of X'001107E2'. The first 2 bytes, X'0011' is a
coded CSECT code as shown below. The second 2 bytes,
X'07E2' is the displacement within the coded CSECT. The
third word, X'001D050C', is the coded CSECT and displacement
of the return register, R14.
Line 2 contains the twelve bytes of data surrounding the PSW. Lines
3 through 7 contain the PSW, instruction length, interrupt code,
translate exception address, and the 16 general purpose registers
in effect at the time of the abend. If the abend occurs inside
an SVC, then 5 additional lines containing another set of PSW and
register values is also displayed.
The following list provides some of the more common csect codes for
user modifiable code:
JOBACESS | 0704
| JESCTL | 0411
| SELSETUP | 0420
| FNCTNLOG | 070A
| FORMDEV | 0431
| FORMJOE | 0422
| FORMJQE | 0421
| FORMMON | 0415
| FORMQUE | 0423
| FORMSUMM | 0424
|
| More Help
|
Click here to EMAIL a problem report to
IOF Technical Support for additional assistance.
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